As well as delivering a highly competitive package of hardware maintenance cover, we offer great after-sales support for all our customers.

• Your maintenance contract covers all parts, labour and callout charges; preventative maintenance packages are also available.
• All work is carried out by our qualified engineers.
• We offer Freephone telephone support on any query relating to hardware or software supplied (we have a callback facility if your mobile doesn’t support Freephone numbers).
• To keep you working, we have loan units available if the repair has to be carried out off-site.
• We restore all supplied software with the latest updates and service packs.

Things can and do go wrong for computer users, usually when you least want it to. If we can’t talk you through the problem via our telephone support line, we’ll come along and fix it for you...

• Fast call-out response.
• Technicians will make an appointment to arrange the best time to visit you.
• They will thoroughly test all machines with full hardware and software checks.
• We do our best to ensure your precious data is preserved intact.
• Updates, including anti-virus protection, installed free of charge and comprehensively tested.

Even for a qualified engineer, some problems are just too complex to be fixed on-site. Our in-house repair staff have experience of all makes and systems and they’ll work hard to ensure you suffer the least possible disruption.

• All in-house repairs fully guaranteed.
• Quick turnround – on average 3-5 days maximum. For longer repairs loan units are supplied.
• We handle all makes of computers and peripherals, with a vast number of parts always in stock.
• Anita staff perform all repair/servicing work at our in-house workshop.
• We thoroughly test all repairs and software installations/updates before dispatch.
• Full backup created before repaired unit is returned.
• Delivery/collection arrangements made direct, with detailed repair report supplied.

Whatever problem you’re encountering, our technical support staff are trained to the highest standards to ensure that you receive the best service possible.